Shipping policy
Refund & Shipping Policy
30-Day Refund Policy
We want you to feel completely confident when shopping with us. That’s why we offer a 30-day refund policy from the day you receive your order.
Our 100% Money Back Guarantee
We believe our products will nourish your skin like no other and leave you feeling wonderful about yourself. But if, for any reason, you’re not completely happy within 30 days of purchase, we’ll give you a full refund — no hassle, no hard feelings. That’s our promise to you.
Damages & Issues
Please check your order as soon as it arrives. If anything is defective, damaged, or not what you ordered, contact us right away so we can put it right.
Returns & Refunds Contact:earthsfarmskincare@gmail.com
Once we’ve reviewed your request, we’ll let you know if your refund is approved. If it is, we’ll process it to your original payment method. Please allow time for your bank or card provider to complete the transaction.
Shipping within the UK
- Orders will be shipped the next working day.
- Delivery is usually 2–3 business days, but may take longer during busy periods such as Christmas.
International Shipping
We ship to the USA, Canada, EU, and non-mainland UK. Delivery times vary depending on your location, your order will usually be with you in 4-7 days but please allow up to 14 days from ordering to receive your goods.
If you have any delivery issues, email us at earthsfarmskincare@gmail.com